User Channel Creation Lab

User Channel Lab - Innovation, Reinvention and Transformation - REINVENTIS - Munich

Would you like to improve the customer experience in your customer/user channels and increase sales at the same time?

Welcome to the User Channel Lab! I'm here to help you plan and develop effective user channels, either through online consulting or face-to-face meetings.

What is the User Channel Lab?

The User Channel Lab is my interactive format from my strategy consultancy REINVENTIS for the planning, design and optimization of user channels. The aim here is to create positive points of interaction that not only offer an outstanding customer experience, but also lead to sales. As an expert in this field, I am at your side to strategically plan and successfully implement your user channels.

My services

Business type planning:
Analysis of your current channels and development of a business type plan (from innovative user touchpoints to flagship stores) to maximize efficiency and effectiveness.

Development of positive consumer touchpoints:
Design and optimization of interaction points along the customer lifecycle to ensure a seamless and positive customer experience.

Integration of experiences and revenue streams:
Integrate experience-oriented elements and revenue strategies into your channels to enrich the customer experience and increase sales at the same time.

Preparation, implementation and follow-up of the format according to your needs and budget.

Versatile formats

Online counseling:
Interactive online sessions that allow you to participate from anywhere and use flexible schedules.

Presence consulting:
Personal meetings with me for intensive discussions, moderation of results-oriented workshops and direct exchange.

Your advantages

Improved customer/user experience:
By jointly developing positive consumer touchpoints, you increase customer satisfaction and loyalty.

Increase sales:
The integration of positive experiences and sales sources in your channels helps to increase consumption and creates new sales opportunities.

Competitive advantage:
With an optimized and experience-oriented user channel, you can differentiate yourself from your competitors and strengthen your position in the market.

Contact me

Contact me today to learn more about how I can help you transform, innovate and reinvent yourself. I look forward to working with you and increasing your success!

Expert: Erik A. Leonavicius

E-mail: info@reinventis.com

Phone: +49 (0) 89 23 88 90 52

 

Together we develop channels and contact points that inspire your customers and increase your sales!

Cross-industry collaboration with start-ups to established companies

Objectives of the cooperation

  • Improve the existing
  • Digitize necessary
  • Market relevant
  • Successfully expand
  • Innovate and create value
  • Shaping the future

Focus of the collaboration

  • Business
  • Brands
  • Products
  • Services
  • After-Sales
  • Real Estate

Formats of cooperation

  • Consultation
  • Workshops
  • Sprints
  • Sparring
  • Keynotes
  • Trainings

Principles of cooperation

  • Transparency, partnership and joy
  • Independence in thought and action
  • Quality, on-time and on-budget solutions
  • People-centered and results-oriented developments
  • Proven methods and tools
  • Added value for everyone involved

 

Identify and solve problems faster - Make decisions faster and more informed

Participant feedback from the online and face-to-face formats

"... good and convincing results in a very short time ..."

"... absolute practical relevance ..."

"... Lecturer is understanding, human, sympathetic, competent ..."

"... for once no mere orientation, but actually valuable for one's own future ..."

"... everything was well explained from the beginning, including the basics ..."

"... easy to understand - even if you have no previous knowledge ..."

"... the very friendly and motivating manner of the workshop leader ..."

"... many good and up-to-date practical examples, clearly presented by pictures ..."

"... the opportunity to be creative yourself ..."

"... the many videos and examples from 'real life' ..."

"... the time to work on one's own ..."

"... up-to-date and good slides and documents ..."

"... very interesting structure ... a new way of learning ..."

"... to get a little taste and understanding of agile methods ..."

"... the group composition and strength ..."

"... the informal setting - everyone is equal ..."

"... the very calm manner of the trainer. Top! ..."

"... good mix of theory and practice ..."

"... no long-windedness - to the point! ..."

"... Lecturer is understanding, human, sympathetic, competent ..."

"... for once no mere orientation, but actually valuable for one's own future ..."

"... absolute practical relevance ..."

"... the group composition and strength ..."

"... everything was well explained from the beginning, including the basics ..."

"... easy to understand - even if you have no previous knowledge ..."

"... no long-windedness - to the point! ..."

"... very interesting structure ... a new way of learning ..."

"... to get a little taste and understanding of agile methods ..."

"... the very friendly and motivating manner of the workshop leader ..."

"... the informal setting - everyone is equal ..."

"... good and convincing results in a very short time ..."

"... many good and up-to-date practical examples, clearly presented by pictures ..."

"... up-to-date and good slides and documents ..."

"... the time to work on one's own ..."

"... good mix of theory and practice ..."

"... the many videos and examples from 'real life' ..."

"... the very calm manner of the trainer. Top! ..."

"... the opportunity to be creative yourself ..."

All workshops at a glance