User Channel Creation Lab
Would you like to improve the customer experience in your customer/user channels and increase sales at the same time?
Welcome to the User Channel Lab! I'm here to help you plan and develop effective user channels, either through online consulting or face-to-face meetings.
What is the User Channel Lab?
The User Channel Lab is my interactive format from my strategy consultancy REINVENTIS for the planning, design and optimization of user channels. The aim here is to create positive points of interaction that not only offer an outstanding customer experience, but also lead to sales. As an expert in this field, I am at your side to strategically plan and successfully implement your user channels.
My services
Business type planning:
Analysis of your current channels and development of a business type plan (from innovative user touchpoints to flagship stores) to maximize efficiency and effectiveness.
Development of positive consumer touchpoints:
Design and optimization of interaction points along the customer lifecycle to ensure a seamless and positive customer experience.
Integration of experiences and revenue streams:
Integrate experience-oriented elements and revenue strategies into your channels to enrich the customer experience and increase sales at the same time.
Preparation, implementation and follow-up of the format according to your needs and budget.
Versatile formats
Online counseling:
Interactive online sessions that allow you to participate from anywhere and use flexible schedules.
Presence consulting:
Personal meetings with me for intensive discussions, moderation of results-oriented workshops and direct exchange.
Your advantages
Improved customer/user experience:
By jointly developing positive consumer touchpoints, you increase customer satisfaction and loyalty.
Increase sales:
The integration of positive experiences and sales sources in your channels helps to increase consumption and creates new sales opportunities.
Competitive advantage:
With an optimized and experience-oriented user channel, you can differentiate yourself from your competitors and strengthen your position in the market.
Contact me
Contact me today to learn more about how I can help you transform, innovate and reinvent yourself. I look forward to working with you and increasing your success!
Expert: Erik A. Leonavicius
E-mail: info@reinventis.com
Phone: +49 (0) 89 23 88 90 52
