Hospitality Design Thinking Lab

Sustainable Hospitality - REINVENTIS - Innovation Consulting - Munich - Reinvention - Strategy

Would you like to take the guest/user experience in your hospitality company to a new level?

Welcome to the Hospitality Design Thinking Lab - your proven format for innovative hospitality solutions. I am ready to help you through customized consulting services, be it online or in person.

What is the Hospitality Design Thinking Lab?

I support you with the joint development of innovative concepts, future-oriented business types (gastronomy, hotel and tourism businesses) as well as positive experiences (analog and virtual) or with lived hospitality to stimulate and expand the consumer behavior of your user target groups at the user contact points at your company (company, brand, products, services or real estate).

Thanks to tried and tested concepts and my experience in the classic hotel, catering and tourism sectors (in all types of business), as well as a jointly adapted offer structure and service optimization, the desired goals can be achieved and the dwell and contact times with your business can be extended. This is a very interesting option, especially in the luxury and retail sectors.

I offer strategic consulting services around the concept of hospitality design thinking. This concept enables me to work with you to develop creative and innovative solutions to optimize your business models and processes and to continuously improve the guest/customer experience.

My approach is based on the idea that the guest/customer is the focus and the design of your business should be aligned. By using hospitality design thinking, I can work with you to implement ideas quickly and effectively with the help of key partners, thereby increasing customer/guest satisfaction and loyalty.

My services

Preparation, implementation and follow-up of the format according to your needs and budget.

Versatile formats

Online counseling:
Interactive online sessions that allow you to participate from anywhere and use flexible schedules.

Presence consulting:
Personal meetings with me for intensive discussions, moderation of results-oriented workshops and direct exchange.

Your advantages

Fast results:
Using agile methods and proven strategies, we work together to bring your ideas to fruition quickly.

Tailor-made solutions:
I tailor my services to your individual needs in order to achieve optimal results.

Expertise:
Benefit from my many years of experience and expertise.

Contact me

Contact me today to learn more about how I can help you transform, innovate and reinvent yourself. I look forward to working with you and increasing your success!

Expert: Erik A. Leonavicius

E-mail: info@reinventis.com

Phone: +49 (0) 89 23 88 90 52

 

Together we create unforgettable positive experiences for your guests and customers!

Cross-industry collaboration with start-ups to established companies

Objectives of the cooperation

  • Improve the existing
  • Digitize necessary
  • Market relevant
  • Successfully expand
  • Innovate and create value
  • Shaping the future

Focus of the collaboration

  • Business
  • Brands
  • Products
  • Services
  • After-Sales
  • Real Estate

Formats of cooperation

  • Consultation
  • Workshops
  • Sprints
  • Sparring
  • Keynotes
  • Trainings

Principles of cooperation

  • Transparency, partnership and joy
  • Independence in thought and action
  • Quality, on-time and on-budget solutions
  • People-centered and results-oriented developments
  • Proven methods and tools
  • Added value for everyone involved

 

All workshops at a glance

Participant feedback from the online and face-to-face formats

"... good and convincing results in a very short time ..."

"... absolute practical relevance ..."

"... Lecturer is understanding, human, sympathetic, competent ..."

"... for once no mere orientation, but actually valuable for one's own future ..."

"... everything was well explained from the beginning, including the basics ..."

"... easy to understand - even if you have no previous knowledge ..."

"... the very friendly and motivating manner of the workshop leader ..."

"... many good and up-to-date practical examples, clearly presented by pictures ..."

"... the opportunity to be creative yourself ..."

"... the many videos and examples from 'real life' ..."

"... the time to work on one's own ..."

"... up-to-date and good slides and documents ..."

"... very interesting structure ... a new way of learning ..."

"... to get a little taste and understanding of agile methods ..."

"... the group composition and strength ..."

"... the informal setting - everyone is equal ..."

"... the very calm manner of the trainer. Top! ..."

"... good mix of theory and practice ..."

"... no long-windedness - to the point! ..."

"... Lecturer is understanding, human, sympathetic, competent ..."

"... for once no mere orientation, but actually valuable for one's own future ..."

"... absolute practical relevance ..."

"... the group composition and strength ..."

"... everything was well explained from the beginning, including the basics ..."

"... easy to understand - even if you have no previous knowledge ..."

"... no long-windedness - to the point! ..."

"... very interesting structure ... a new way of learning ..."

"... to get a little taste and understanding of agile methods ..."

"... the very friendly and motivating manner of the workshop leader ..."

"... the informal setting - everyone is equal ..."

"... good and convincing results in a very short time ..."

"... many good and up-to-date practical examples, clearly presented by pictures ..."

"... up-to-date and good slides and documents ..."

"... the time to work on one's own ..."

"... good mix of theory and practice ..."

"... the many videos and examples from 'real life' ..."

"... the very calm manner of the trainer. Top! ..."

"... the opportunity to be creative yourself ..."